Overview (Experienced Account Managers & Exemplary Service) - SonicRecruit, SonicOnboard, and SonicPerform by Cytiva Inc.

Overview

Experienced Account Managers & Exemplary Service

The Cytiva team bends over backwards to meet your needs. Our corporate mission is “100% Renewals” and exemplary service is how we achieve it. To guarantee satisfaction, Cytiva assigns an experienced Account Manager to each client to project-manage installation, training and support.

Our Service Team is comprised of industry professionals who specialize in recruitment and performance management software. They are skilled at requirements gathering, system configuration, change management and industry best-practices. They work with you to adapt both the product and processes to ensure that you meet your goals and deadlines.

Implementation

Sonic products are flexible enough to accommodate the most complex processes, yet our “Quick Start” methodology enables clients to “Go Live” within just a few weeks. This process is comprised of three-phases: Implementation, Website Integration and Data Migration.

TRAINING

The intuitive nature of the software enables human resource professionals, managers, line employees, candidates and staffing vendors to use Sonic products right away. To ensure that they maximize its benefits, we provide several training programs.

SUPPORT

Cytiva software maintains an extraordinary system uptime of 99.999% and our support team is accessible by toll-free telephone, email, internet and pager to assist with both technical and/or procedural issues.